Contact us
Sydney based support, Monday to Friday 9am to 6pm AEST.
Email support@z-shop.com.au or call 1300 000 000 between 9am and 6pm AEST, Monday to Friday. We aim to reply to every email within one business day.
For order enquiries, include your order number — it starts with ZS and is in your confirmation email. For returns and warranty, add photos so we can act immediately.
Our warehouse is in Sydney, NSW. Pickup is not available, but we dispatch orders the same day for anything placed before 2pm AEST.
Still stuck? Email support@z-shop.com.au or call 1300 000 000 — Mon to Fri, 9am to 6pm AEST.